In Toronto, Ontario, CSN 427 Auto Collision has reduced its operating hours and staff and temporarily closed the waiting area. “The health and safety of employees and customers remain our first priority and we’re taking every possible precaution to limit the spread of COVID-19,” said Lorenzo D’Alessandro, president of CSN 427 Auto Collision.
As a result, they introduced additional health and safety measures and touch-less services so they can continue to serve the community while maintaining physical distancing.
This includes continuous cleaning of the shop, online and mobile estimating, off-site vehicle and rental car pickup/drop-off and vehicle and rental car cleaning with disinfectant. If a customer prefers to come in, all paperwork is delivered contact-free.
D’Alessandro said Symach equipment has helped promote shop cleanliness and ensure employee health and safety are at the forefront of their operation. The individual technician bays allow the team to work efficiently while maintaining distance and the innovative paneling helps them clean with sanitizing products.
“We’re all in this together,” said D’Alessandro. “As an essential service, balancing shop needs with public responsibilities can be difficult. In times like these, we are lucky to have such a great, reliable network of shops through the CSN Network to fall back on for advice and upgraded services, as well as reliable equipment from Symach.”